Last updated: April 13, 2026
1. Who We Are
EventsNet is operated by Oxylane Digital Solutions Ltd. We run an event ticketing and registration platform. This policy describes how we handle your personal data when you use our website and services.
2. Data We Collect
We may collect:
- Account and profile: name, email, phone, and (for organizers) business/organisation details when you register or contact us.
- Booking and ticket data: event choices, ticket types, quantities, and transaction identifiers when you purchase tickets.
- Event data: event details, dates, venues, and ticket types that organizers list on the platform.
- Payment-related data: we do not store full card numbers; payment processing is handled by approved providers. We may retain transaction references and mobile money identifiers as needed for accounting and support.
- Usage and technical data: IP address, device type, browser, and how you use our site (e.g. pages visited), including via cookies. See our Cookie Policy for more.
3. How We Use Your Data
We use your data to: provide the ticketing and event services; process payments and payouts; send booking confirmations and event-related communications; improve the platform and security; comply with legal obligations; and, where you have agreed, send marketing (you can opt out at any time).
4. Sharing Your Data
We may share data with:
- Event organizers: when you buy a ticket, the organizer receives information needed to run the event (e.g. name, contact, ticket type).
- Payment and service providers: to process payments and operate our systems (under strict agreements).
- Legal and regulatory: when required by law or to protect our rights and safety.
We do not sell your personal data to third parties for their marketing.
5. Retention
We keep your data only as long as needed for the purposes above, including legal, accounting, and dispute resolution. When no longer needed, we delete or anonymise it.
6. Security
We use technical and organisational measures to protect your data (e.g. encryption, access controls, secure hosting). No system is completely secure; we will notify you and regulators where we are required to do so in the event of a breach.
7. Your Rights (Zambia)
Under the Data Protection Act No. 4 of 2021 (Zambia), you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below. You may also lodge a complaint with the relevant data protection authority.
8. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
9. Children
Our services are not directed at children under 16. If you believe we have collected data about a child, please contact us so we can delete it.
10. Changes
We may update this policy from time to time. The “Last updated” date at the top will change. Continued use of the platform after changes means you accept the updated policy.
11. Contact
For privacy-related questions or to exercise your rights, contact us via Contact Sales or the contact details on our website.